Start to Transform your IT Purchasing Experience, Today.

;

IT Roadmap – “1st 100 Day Plan”

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

(Phase I): Getting to know your Team

(Phase II): Survey the IT & Security Infrastructure

(Phase III): Set Strategies and Goals

(Phase IV): Incorporate Digital Transformation

(Phase V): Set Priorities

Complete The Survey To Download A Digital Transformation Road Map

    Contact Information

    High-Level Technology Profile





    Datacenters



    100 Days To Incredible Improvements

    • Reduce Technical Debt
    • Modernize Legacy Equipment & Systems
    • Spot Defficiences, Fill Gaps, Gain Compliance
    • Unify Communications, Enable Hybrid Workforce
    • Simplify Billing
    • Managed Services

    Fill out the form to DOWNLOAD a Digital Transformation Road Map.

    Professional Services

    Cloud

    Collaboration

    Cyber Security

    Data Centers

    IoT

    Managed Services

    Network Technology

    Physical Security

    SD-WAN

    Unified Communications

    Work From Home

    Why Choose TeleSource Professional Services

    Important common themes among our services are that they are;

    • Available Globally
    • Contain Flexible Service Delivery Options
    • Designed to Scale across platforms
    • Provide Less Chance for Service Disruption
    • Maintains Geographically Diversity

    WHY work with TeleSource?

    Important common themes among our services are that they are;

    1. TeleSource will give you back your precious resources and will:
      • Become an integral part of your organization as ‘Trusted Advisor’ and ‘Strategic Partner’
      • Properly align solutions with business objectives and strategies
      • Show results delivering agnostic technologies and solutions to meet business needs
      • Effectively manage multiple RFQ’s and RFP’s for domestic and international enterprises from quote to on-going invoice validation.
      • Shorten procurement and service delivery lifecycles
      • Provide technical and commercial expertise across both on premise IT and Cloud based infrastructure for design validation.
    2. Optimize Implementation, Customer Care and Service Escalation support.
    3. Maintain Regulatory Compliance

    Our ‘Key’ Professional Services Solution Competency Areas are as follows:

    Global Dispatch, Break/Fix: Digital Signage, IP-based Security Cameras, Point of Sale (POS)
    Desktop Transformation:
    1. Microsoft: Active Directory, Windows 10, Office 365 & Azure
    2. Citrix: Virtual Desktops & Applications, WEM, Cloud, ADC (NetScaler) & Hypervisor (XenServer)
    Dedicated project management
    Transformation to Cloud Platform service
    1. Cloud Rescue
    2. Cloud Readiness
    3. Cloud Migration
    Bi-directional ticket support for client-provided tools (ie; Service Now, SFDC, Oracle)
    Efficiently navigating the challenges of global deployments
    IP Camera Technology Services include:
    1. Installation and full testing aof any camera technology, including:
      1. Remote engineering support
      2. Full system positioning and test out
      3. Continuous system support
      4. Troubleshooting ‘after’ initial installation
    2. Locating, sourcing and fully vetting appropriately skilled camera technology technicians for each installation
    3. Fully managing each installation from inception to final billing based on project (SOW) requirements including;
      1. Ticket process and management
      2. Camera technology technician check-in/out
      3. Camera technology technician remote support
      4. Escalation management
      5. Test and Turn-up
      6. Deliverables collection and auditing
    Global Datacenter Support Services, including:
    1. Infrastructure migrations (applications and hardware)
    2. Racking and stacking equipment
    3. On-demand and emergency support
    4. Certified or special facilities access
    5. Multi-Carrier Circuit Provisioning Support for all network technologies including SD-WAN (Software-Defined-WAN) and Internet of Things (IoT)
    Fully managed support calls from inception to final billing including:
    1. Ticket processing and management
    2. Datacenter technician check-in/out/remote support
    3. Escalation management
    4. Deliverables collection and auditing
    Global Advisory Services
    1. Contract pricing and negotiations to help you achieve the best pricing outcomes
    2. Development of client-facing presentations for sales pursuit teams that address the complexities of delivering global solutions
    3. Establishment of strategic global partnerships to expand the breadth and depth of your global presence.
    4. Creation of a global alliance and partnership models that give you the flexibility you need to deliver global solutions.

    Professional Services Partners:

    pro_azure
    pro_aws
    pro_citrix
    pro_google_cloud
    pro_kinettix
    pro_microsoft
    pro_sales_force
    pro_nutanix_logo