(832) 772-6667

Contact Us

If you have any questions, we would love to help.
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TeleSource standard business hours: Monday-Friday 8am-5pm Central Time

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After-Hours are Monday-Friday between 5:01pm-7:50am Central Time and Weekends excluding holidays

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Carrier Network Only: Managed & Non-Managed services customers must report trouble issues directly to their service providers and obtain a unique ticket number

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Only open/unresolved trouble tickets can be escalated

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TeleSource Professional Services customers report trouble issues directly to TeleSource via our helpdesk (24x7), main office (8x5) or direct extension

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A certified Engineer will be assigned to the ticket and reach out to the assigned customer contact to address and resolve the issue

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Non-Standard Support (not on-site, ie: remote) agreements are scoped in renewable blocks of time (BOT) as follows:

  • 16 Hrs (2 Business Days) Standard Business Hrs
  • 24 Hrs (3 Business Days) Standard Business Hrs
  • 40 Hrs (5 Business Days) Standard Business Hrs

Schedule Your Appointment Today

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TeleSource Communications Inc.

Schedule Your Appointment Today

17171 Park Row Ste. 230
Houston, TX 77084

Main Business Line: 832-772-6667

Direct CEO: 281-398-5804

Helpdesk: 832-772-6670

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