Serving customers with over 15,000 end points across major markets in the Americas, Europe, Asia and Middle East since 1997.
“We take our customers through a very different ‘personalized’ experience that ensures accurate sharing of information and vendor accountability so informed decisions can be thoughtfully executed in a timely manner reducing non-revenue generating activities.”
– Adam Myers, Founder/CEO
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“We had production application performance issues that our in-house tools had been unable to resolve. After engaging TeleSource Professional Services, contracting a network health check and viewing the ‘live’ performance data, we were able to determine the root cause of key issues and remediate them successfully capitalizing on our existing infrastructure.”
CIO, Gulfstream Marine, Inc.
Move through our proven process and successfully manage the most complex, diverse and frustrating communications technology services available. Realize minimum down-time with High-Availability IP connectivity across terrestrial Ethernet, Fiber and Wireless networks. Successfully transition MPLS to SD-WAN, TDM (PRI) to IP (SIP) Voice, Premise based PBX to Hosted Unified Communications with complete visibility.
Leverage your existing infrastructure with best in class Hybrid Cloud technologies at their most effective cost points. Successfully transition Compute, Storage and Network with Professional Services and complete visibility. Secure your business from its core to the edge with modern, compliant capabilities.
Come out ahead. Effectively deal with facility leases, hardware depreciation and end of life issues by moving from CAPEX to OPEX. Leverage the significant cost savings to achieve top business priorities including technology innovation. Effective inventory management reduces operating expenses 15-40% resulting in significant savings and funding of other projects.
The Deep-Dive Assessment process provides a current, uniquely comprehensive snapshot of your enterprise from a commercial and technical standpoint.
Commercial Assessment Process
The Assessment Process is derived from a thorough review (aka. ‘Audit’) of current service provider contracts and invoices (by line-item charges, surcharges and taxes) across your (Voice and Data) Network, Cloud and Managed Services as a baseline contrasted with current marketplace standards. This will include ‘go forward’ recommendations for your Executive stakeholder team to consider. TeleSource will work closely with you to develop a unique ‘Road Map’ that fits your organizations goals including how to re-invest the 20%+ hard dollar savings typically associated with such Assessments in addition to ‘Right-sizing’ your services to best match your usage.
Technical Assessment Process
Our process is derived from a ‘network assessment’ that will deliver a comprehensive (Visio) snapshot of ‘Key’ applications and devices running across your (WAN) enterprise up to and including; Active Directory (AD), Bandwidth Capacity and Usage, Storage/Backups, Office applications, CRM, ERP etc. with recommendations for remediation of topology to improve performance of existing applications and equipment. Data Snapshots can be delivered in as small as 14 day windows or as an on-going monthly Managed Service regardless of network topology or service provider. Validating your network is ‘best’ engineered to match your usage will save thousands of dollars. Customers can self-remediate or engage TeleSource Professional Services to remediate under a unique Statement of Work (SOW) or Block of Time (BOT).
Any successful IT/ICT infrastructure transformation project involves a substantial amount of moving parts that require micromanagement. Efficiently move through the time-draining technology validation and vendor selection, SLA and price negotiations. TeleSource’s vendor management application (ApolloCMS) provides a transparent view of vendor status across accounts and service providers. You remain in complete control as you can track inventory in real-time and measure against project milestones as they move through their commissioning, billing and decommissioning processes. Effectively manage on-going application experiences via our Managed Services Platform (MSP) and wonderful reporting tools available.
You currently have a full IT/NOC/SOC support staff in-place that maintains current accounts and doesn’t require assistance with projects, ticketing, inventory or billing audits. TeleSource provides detailed industry insight, expertise for IT/ICT planning and procurement. ApolloCMS provides your team and global stakeholders with process guidance and innovative tools.
Your team is successfully handling day-to-day vendor management using ApolloCMS. Look to TeleSource as an escalation point. You will have direct access to leverage our unique processes and power with the carriers to escalate service issues to resolution.
Take advantage of our full support via our unique, proven processes, staff, online tools (ApolloCMS) and Managed Services Platform (MSP). TeleSource earns the position of trusted advisor with your Executive Stakeholders (CxO, Line of Business, Management, Staff) to make sure that critical business objectives are being met with the latest technologies delivered at their most cost effective price points. You direct our focused efforts in areas like; inventory control, project management, remediation and KPI’s to stay on-top of every deliverable.